Service Level Agreement For Sap Cloud Services ( Sla )

The General Terms and Conditions of Sale (GTC) describe the main legal provisions applicable to the chosen cloud service, including rights of use, customer data, guarantees, confidentiality and limitations of liability. Based on the processor`s instruction to process the personal data uploaded to the cloud service, SAP implements and maintains technical and organizational measures to adequately protect the personal data. SAP makes the cloud service available to all customers in a consistent manner. Learn about product-specific terms, support policy, and cloud service availability. The order form is your order document to subscribe to SAP`s business cloud services. It defines the commercial conditions and defines the structure of the contract. . . .